Check the header row, separator (comma or semicolon only), file size (≤5 MB), and that Currency, Address, and Amount columns are present. The error message shows which column or rule failed.
My batch is sitting at Awaiting Batch Approval.The total amount exceeded your configured Max Batch threshold for automatic processing. The xbo operations team will review and either approve or decline the whole batch. You'll see the status change in your transaction history.
Some rows show errors in the results report.The results report adds a status / error column to your original CSV. Re-export the failed rows into a new CSV, correct the issue (often a malformed address or below-minimum amount), and submit them as a new batch.
Source-currency conversion failed.If conversion fails for any coin in the batch, the whole batch is aborted. No partial payouts are made. Check the source-currency wallet balance and try again.
